kcrc

Below are some special fcilities which the East Rail/Ma On Shan Rail provide for disabled people.
 * Ramps, lifts or stair-lifts are provided in all stations.[[image:http://www.kcrc.com/html/eng/services/facilities_disabled/images/east.jpg width="142" height="349" align="right" caption="external image"]]
 * All stations equipped with portable ramps to assist wheelchair passengers in boarding and alighting.
 * Gangplanks are also available to assist boarding and alighting at the curved platforms of Mong Kok, Kowloon Tong and University stations.
 * Tactile guide paths for visually impaired passengers are installed at all stations except Racecourse Station. The guide paths begin at station entrances and lead to ticket offices, entry gates and the lifts or staircases leading to the platform.
 * Tactile yellow lines are installed on all platforms.
 * Braille maps are provided at entrances of all stations.
 * Braille plates installed on Visually Impaired Passenger Ticket Vending Machines and Add Value Ticketing Machines, and in public toilets, lifts and inside train compartments, enabling visually impaired passengers to use the facilities independently.
 * Audible signal devices installed on reversible gates to inform visually impaired passengers if another passenger is using the gate at the same time.
 * Induction loops and information cards are available at Ticket Offices and Customer Services Centres to facilitate communication with hearing impaired passengers.
 * LED displays at stations and on trains keep hearing impaired passengers informed of station and train information.
 * Audible devices on escalators indicate the direction of travel.
 * Toilet facilities provided for those with special needs at all stations.
 * Call bells and “Help Points” with telephones provided at gate entrances and platforms to enable passengers, including those with special needs, to request staff assistance.